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Forum Discussion
AndrewMayes
Jan 07, 2016Aspirant
Folders and files out of sync [RN104]
I purchased a ReadyNAS 104 a couple of months ago and have been using it without much of an issue, however I recently noticed something quite strange. When copying certain files and folders to the NA...
- Jan 12, 2016
I have found a solution to this problem, by logging into the admin page, then going to shares>settings>file access>reset and clicking the 'reset permissions' button and then resetting the file permissions to the previous setting. This seems to sort out the issues I was having with it. The underlying problem that caused this however has not been fixed, I had 'folder owner' checked for read/write access as well as the actual share owner for good measure which now works after resetting the permissions but seemed to be causing issues before. I suspect the file permissions got improperly applied, translated or corrupted when using one of the ReadyCLOUD remote clients.
JennC
Jan 07, 2016NETGEAR Employee Retired
Hello AndrewMayes,
It may be best you contact support center so they can have a look remotely while you access and show them what's happening. You still have a free support since this will be your first valid contact to them, take advantage of it while it still available so it can be escalated if needed.
Regards,
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