Getting Errors: X Service Unavailable; Cannot Attach Device. Try Again LAter

Hello mdgm-ntgr,

Once again, thanks for your support!  It seems we are only part of the way there though...

You seem to have corrected the problem with the admin page->cloud tab, "services available" now showing a green check!

However, I am still unable to add ReadyCloud Users:

- on the Manage tab of the ReadyCloud GUI, there is NO option to "Invite User"

- that tab only shows (2) sections, "Shared Folders" and "Shared Links", neither populated, just blank lines

- no section showing "Users", no list of any users even exists, nor is there even a blank table

Further oddities and observations,

- on that same Manage tab, on the top left window that shows an icon of the readynas, the hostname/device id appears to be nas-6E-xx-xx, with no option to change it, and different from that which i named it, "readynas516".  I think my account is seeing 2 different hostnames for my device

- also on thaqt page, the top right corner shows my first and last name, which seems correct

- however, when i go to the local admin page while on the network, the top right shows "welcome admin", not my name

- interestingly, on the the admin page->accounts->users, I have 2 local users with their names, email addresses, UID and groups apearing to show properly, however, the admin listed shows NO email address listed at all, nor is there any way I can find to change that.  I use a different email address from the one I use for readycloud, however, nowhere for the life of me can I find that email address listed anywhere on my readynas, nor any possibility to change or view it!

- and on the tab admin->accounts->cloud users, only one user is listed, my correct readycloud admin email address, however my "name" is also listed as that same email address instead of correct name as shown on the readycloud manage page.

- on the tab admin->cloud->"settings" button under readycloud section, it shows my device id similar to the manage tab in the cloud using the default nas-6E-xx-xx, this time with an appended password or serial number, i.e. nas-6E-xx-xx_xxxxxxxxx.  (Only encryption is checked in that window, if it helps).

- lastly, what really picqued my curiosity, if i go admin->shares->then choose settings for a given share->"network access" tab, I notice there are 2 different admin accounts listed, one with an icon showing 1 person and a key, the other icon is 2 people with a key, then what appears to be a 3rd admin, a single person with a key and a cloud (i supopose that is my readynas admin), however, again, it is the readycloiud email address that is listed under the "name" column and not my actual readycloud user name as it probably should be.  All three have read/write access

- similarly, on the "file access" the same 2 local admin accounts are listed, as is the readycloud admin, howqever the latter does not show any checkbox for read/write access as it did on the "network" access tab.

I've really been trying to get this problem solved since I've had this RN516, and I belioeve it is related to the services unavavilable, which seems partially corrected, however, obviously there are still some big issues.

I would really appreciate this group's help finally solving this.

Thanks,

wolfie111

Hello,

Anyone from NETGEAR able to help me here?  1 month but no answers...

Thanks in advance.

Hello Netgear,

Still struggling here, anyone available to help?

Thanks in advance.