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Forum Discussion
How to retrieve username and password for mycloud
I installed a ReadyNAS for a friend back in 2016 - he is using it for his business to store data centrally and also to allow remote access via the readycloud.
There is one user set up to be abl...
Hi - sorry - not completed this yet
The person who has the NAS lives a fair distance away. He did not remember his password, so we reset that for the initial account, hopefully, we will have a crack at this on Monday when he has a few spare minutes
from what I recall we need to do is
1. login as the old account and request an upgrade to the new account
2, remove the old account from the NAS
3. set up the new account on the NAS
4. I can then set up further cloud accounts on the NAS
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