NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

l087550m5i's avatar
Jul 05, 2022

iOS Media Backup on ReadyCloud with ReadyCloud - Unexpected Response from Server

iOS 15.5

ReadyCloud 2.1.2

ReadyNAS RN104 6.10.7

 

When using the media backup one of my devices just sits there processing the upload of the first file but nothing happens.  Now the second device stopped in the past week or so with:

 

ReadyCloud Error: Unexpected response from server

 

Anything that's within my power to get past this error?

1 Reply

Replies have been turned off for this discussion
  • As of Thursday, 20 OCT 2022, no one knows how to solve this problem.  Prior solutions to this same problem on the Netgear Community over the years are no longer shown.

     

    Problem: One person can complete their ReadyCloud Media Backup of photos from an iPhone through WiFi to a local ReadyNAS.  The second person in same household receives a "ReadyCloud error.  Unexpected response from server" when they try the same with either their iPhone or iPad.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More