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Forum Discussion

mfat's avatar
mfat
Aspirant
Apr 17, 2017

IOS moblie client can't download picture

I get an errror message when connected to my ReadyNAS 212 via the IOS ready cloud app v. 1.5.9 (139).  I can see the photos in the shared folders no probelm but when I select "save to camera roll"  I...
Mobile client
JennC's avatar
JennC
NETGEAR Employee Retired
Apr 19, 2017

Hello mfat,

 

Can you see these same files and are you able to download them via ReadyCloud portal?

 

Regards,

  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    Apr 24, 2017

    Hello mfat,


    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

     

    If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
     
    The Netgear community looks forward to hearing from you and being a helpful resource in the future!
     
    Regards,

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