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Forum Discussion
Solved
IOS ReadyCloud App Invalid Credentials
I just downloaded the ready cloud IOS application. After several attempts, when I try to login, it says "Invalid credentials or service is unavailable". I have tried the credentials a lot, and know...
Hi viperviper55,
Welcome to the Community!
May I know if your Readycloud account contains a special character? If yes, please try removing that and see if you will be to login on the Readycloud app.
Regards,
JohnCM_S
NETGEAR Community Team
Hi viperviper55,
Do you have the same issue on the android app if you try using either WiFi or mobile data? You can try uninstalling and re-installing the app.
Regards,
JohnCM_S
NETGEAR Community Team
The issues occurs both on WiFi and on mobile. I have tried reinstalling the app with no success.
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