Forum Discussion

Apprentice

Jun 20, 2016

Solved

Issue on ReadyCLOUD for Mac Client

Hi, I am having issues syncing with ReadyCLOUD. After investigating the logs, this is the error I get for any file: 2016-06-20;08:05:39.6;[4032];[7];E;Task <upload> failed, reason: <Faile...

Desktop client

realtek1
Jun 23, 2016
Hi Brian,

I have resolved this now... I moved the contents to another share and deleted the origional and re-synced with the client.

It is now working fine.

Thanks

BrianL2

NETGEAR Employee Retired

Jun 22, 2016

Hi realtek1,

What is the version of your ReadyCLOUD app on your MAC? Also, tell us which MAC OS version you're on.

Kind regards,

BrianL
NETGEAR Community Team

realtek1
Apprentice
Jun 23, 2016
Hi Brian,

I have resolved this now... I moved the contents to another share and deleted the origional and re-synced with the client.

It is now working fine.

Thanks
- JennC
  NETGEAR Employee Retired
  Jun 23, 2016
  Hi realtek1,
  
  It does seem something went wrong with the share. Maybe resetting share permission of that share could have helped but your solution I think is better.
  
  Thank you for informing us that it is now resolved and for sharing what you did to resolve it. Please feel free to post any comments, suggestion and questions, we appreciate your contribution to the community!
  
  Regards,