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ooooo's avatar
ooooo
Aspirant
Jun 11, 2018
Solved

MyNETGEAR erroneously indicating that product is already registered

Hi - I logged into MyNETGEAR. I got a first message that says "No products registered under your profile". - I tried to register my brand new RN202 for which I provided the serial number and purc...
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  • Marc_V's avatar
    Marc_V
    Jun 11, 2018

    Hi ooooo

     

    It might not appear on MyNETGEAR but it seems it's already registered to your profile.

     

    I would suggest contacting NETGEAR to verify this. I have sent you a PM.

     


    Regards

     

Marc_V's avatar
Marc_V
NETGEAR Employee Retired
Jun 11, 2018

Hi ooooo

 

It might not appear on MyNETGEAR but it seems it's already registered to your profile.

 

I would suggest contacting NETGEAR to verify this. I have sent you a PM.

 


Regards

 

ooooo's avatar
ooooo
Aspirant
Jun 11, 2018

Thanks Marc_V.

 

Does anyone know what's the best way to contact NETGEAR on this? Yesyerday I called the only number I was able to find on their website, "Premium" Technical Support. After over 100 minutes on the phone, I gave up since none of the three reps I talked to was able to solve the problem.

 

Thanks.

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