NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
NAS 212 Keeps Dropping Connection (Switches Cloud to "Off" on Admin Page)
Hi all. I don't post much to forums anywhere, so please forgive any faux pas... Basically what the subject line says. I have a ton of media storage on my system and use Plex. This wasn't a ...
brianraus wrote:
I know that if I type in "https://nas-ip-address/admin" the browser changes to (Not secure) "nas-ip-address/admin". So even if I open up a Chrome browser and type in exactly what you have above, it is the same as if I opened up the ReadyCloud and clicked on the link after it tells me I have to be on the LAN. For me there seems to be no difference whether I type in the "https://" portion or not.
Public websites all use certificates issued by a certificate authority (CA). The CA certifies that the website is actually run by the company it appears to be run by. It also can be used to verify that there isn't a proxy between you and the website that is eavesdropping on browsing.
The NAS uses a self-signed certificate, so there is no way the browser can verify all this stuff. Still HTTPS will give you an encrypted connection (unlike HTTP). But most browsers now will try HTTPS first even if you type in HTTP.
In any event, you will need to click-through the browser security warnings when you log into the web ui.
One thing to check is whether the browser has your NAS admin credential saved. If it has an old password, then you can end up on the password reset page (because NAS is rejecting the wrong password). One test is to open an incognito window in Chrome, and use that to browse to https://nas-ip-address/admin. Or just go into your browser settings, and see if there is a credential for the NAS.
brianraus wrote:
I AM trying to go to the 192.168.1.XX website of my NAS from the local network. Whether I type in "http" or "https" doesn't matter as it just defaults to "192.168.1.XX/admin". So it gives me the blue bar of trying to contact then I get the "ReadyNAS Admin page is offline" page.
This happens every time?
Eventually, yes.
Like I mentioned, it used to be every night. I don't screw with the thing every single day but today I noticed it was doing that again.
I installed RAIDar (had to install Java first, of course). It found my NAS right away and I was able to use that program to do a restart. It showed my "management system was down" or something similar (in yellow) so I pushed the "restart" button in the lower right hand corner.
I'm back up. Instead of the yellow message mentioned above, now it's "Healthy" in green.
It's a pain to do this, but I'll live with it if it means I'm not pulling the power cord on my NAS to get up and running again.
P.S. When this happens, and I cannot get to the admin page, I am able to access all files through Windows Explorer.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
