Hey everyone Im having trouble logging into my ReadyNAS 102 (firmware 6.6.0), every time I login into Ready Cloud it appears as offline but when I go to the discovery page its being discovered but when I go to the admin page it asks me for the login but Im not sure what the user name is, is it the same as the Ready Cloud login? Any help would be greatly appreciated.

Hello gus1234, The login for the Admin page of the NAS by default is "admin" and "password", if the default password will not work then the person who initially set it up might have change it please use that password. Once successfully login to the Admin page go to the "Cloud" tab and make sure Internet and Service has check marks, for the NAS to be accessible via Readycloud. Also your NAS is running on an old firmware version I would recommend to upgrade the firmware to address the bugs and issues from the previous firmware. Since you are are coming from old firmware you will need to do some firmware stops before you can upgrade to the latest firmware version. Please carefully read the release notes of the latest firmware of your NAS it will contain the detailed steps on how to upgrade the firmware and also it has the list of firmware you need to upgrade to first before upgrading to the latest version available. Welcome to the community! Regards, Marty_M NETGEAR Community Team

I tried using the default admin and password but I still cant seem to get in, how do I go about changing that password?

Hello gus1234, You can reset admin user's password to default value "password" by "OS reinstall". How to "OS reinstall" please refer to: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf Please Notes: OS reinstall. Reinstalls the firmware from the internal flash to the disks. Use the OS reinstall boot mode when the system crashes and corrupts some configuration files. OS reinstall boot mode also resetssome settings on your storage system, such as Internet protocol settings and the administrator password,to defaults. Best Regards.

BingkeX wrote: . OS reinstall boot mode also resets some settings on your storage system, such as Internet protocol settings and the administrator password,to defaults. One recent change is that it now disables volume quota settings. The only other changed settings I know of are the ethernet settings.

Resetting the OS worked, only now the hard drive that Im using isnt showing up on the Read Cloud website?

NAS is discovered but when signing in appears offline and unable to sign into admin page

22 Replies

Replies have been turned off for this discussion

Marty_M
NETGEAR Employee Retired
Jul 09, 2017
Hello gus1234,

The login for the Admin page of the NAS by default is "admin" and "password", if the default password will not work then the person who initially set it up might have change it please use that password. Once successfully login to the Admin page go to the "Cloud" tab and make sure Internet and Service has check marks, for the NAS to be accessible via Readycloud.

Also your NAS is running on an old firmware version I would recommend to upgrade the firmware to address the bugs and issues from the previous firmware. Since you are are coming from old firmware you will need to do some firmware stops before you can upgrade to the latest firmware version. Please carefully read the release notes of the latest firmware of your NAS it will contain the detailed steps on how to upgrade the firmware and also it has the list of firmware you need to upgrade to first before upgrading to the latest version available.

Welcome to the community!

Regards,
Marty_M
NETGEAR Community Team
- gus1234
  Aspirant
  Jul 10, 2017
  I tried using the default admin and password but I still cant seem to get in, how do I go about changing that password?
  - BingkeX
    NETGEAR Expert
    Jul 11, 2017
    Hello gus1234,
    
    You can reset admin user's password to default value "password" by "OS reinstall".
    
    How to "OS reinstall" please refer to:
    
    http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
    
    Please Notes: OS reinstall
    . Reinstalls the firmware from the internal flash to the disks
    . Use the OS reinstall boot mode when the system crashes and corrupts some configuration files
    . OS reinstall boot mode also resetssome settings on your storage system, such as Internet protocol settings and the administrator password,to defaults
    .
    
    Best Regards.

Forum Discussion

NAS is discovered but when signing in appears offline and unable to sign into admin page

22 Replies

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