NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Viffergb
May 10, 2016Luminary
New Desktop Client V1.10 not working correctly on my WIN 7 laptop
Have just reverted back to using V1.9.1249.412 of the 'ReadyCloud Desktop Client' on my Windows 7 'Ultimate' laptop as after upgrading to V1.10 of the client, whenever I clicked on any of the backup ...
IT-SW
May 12, 2016Guide
Well I got the update notice from the readycloud client and went in and upgraded all our clients PC's. Nothing was said that this was a Beta upgrade, It was a pain to remote into everyones computer to do this update and now I find I should not have?
I reverted one laptop to the current version that is on the Readynas web login and now that client only has access to his home folder and thats it.. He is a sales team member and he can't be wothout access to his files!!!!!
For us that are using this in a business inviornment this really is messing things up for us, not to mention, me being the IT guy for the company makes me look bad.
With that said, our people that have V1.10 can access their files but do not have access to their home folders. Do I revert or stay and wait.. If I revert will they too loose access to all there folders and only have access to home folders? Totally confused as to what I need to do to get this company back on track!!
JennC
May 12, 2016NETGEAR Employee Retired
Hello IT-SW,
Please revert to the previous version. The 1.10 should not be installed yet without the official 6.5.0.
Regards,
- IT-SWMay 12, 2016Guide
Ok, during the reverting to previous version, On some PC all is fine and all shares are visible but a select few only give access to home folders when I revert. I had to update back to V1.10 in order for the shares to become visable again.
Advice?
- JennCMay 12, 2016NETGEAR Employee Retired
Hello IT-SW,
Are you using BETA 6.5.0?
Can you uninstall the ReadyCloud Windows client then install the 1.9?
Regards,
- JennCMay 17, 2016NETGEAR Employee Retired
Hello IT-SW,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!