NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New Desktop Client V1.10 not working correctly on my WIN 7 laptop
Have just reverted back to using V1.9.1249.412 of the 'ReadyCloud Desktop Client' on my Windows 7 'Ultimate' laptop as after upgrading to V1.10 of the client, whenever I clicked on any of the backup ...
Hi JennC
I've now upgraded my ReadyNAS to firmware version 6.5.0 and had to download and upgrade my desktop client to V1.12 as instructed on my WIN7 laptop.
Unfortunately I am right back where I started as reported in my original post in this discussion thread :manfrustrated:
I upgraded my WIN10 laptop to V1.12 of the desktop client before upgrading my WIN7 laptop and that is working fine!
I can't revert back to using V1.9 of the desktop client as before on my WIN7 laptop, as it just reports the ReadyCLOUD server is not available :smileysad:
It really does give the impression that this latest upgrade of both the ReadyNAS f/ware and desktop client hasn't been fully tested on a WIN7 platform.
Regards,
Graham
P.S. I am of course having to sign in using 'My Netgear' logon now. ReadyCLOUD access using a web browser works fine, I just can't access my directories by opening 'Windows Explorer' via clicking them in the desktop client same as my original problem report.
hello,
Same thing here, log into readycloud and it had me update to 6.5.0 on the NAS, then i reinstalled the win10 app v1.12, now it asked me for my EMAIL??? ok... so i used the email and password that is used for this forum, and it says "currently you have no registered devices"
RyeBread wrote:
hello,
Same thing here, log into readycloud and it had me update to 6.5.0 on the NAS, then i reinstalled the win10 app v1.12, now it asked me for my EMAIL??? ok... so i used the email and password that is used for this forum, and it says "currently you have no registered devices"
You need to migrate your ReadyCLOUD accounts to MyNETGEAR accounts:
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
