NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New Desktop Client V1.10 not working correctly on my WIN 7 laptop
Have just reverted back to using V1.9.1249.412 of the 'ReadyCloud Desktop Client' on my Windows 7 'Ultimate' laptop as after upgrading to V1.10 of the client, whenever I clicked on any of the backup ...
1. Unfortunately I have to report that my other laptop that I'd upgraded to WIN10 sometime ago is now also unable to to open a 'Windows Explorer' instance when I click on a folder in the 'Desktop Client' app :manfrustrated:.
2. I have also upgraded my main laptop to WIN10 and that also is behaving in exactly the same way!
As far as (1.) is concerned, it was working a few weeks back as I originally reported and I can only summise that a Microsoft WIN10 update or updates has resulted in it failing to work.
Both laptops are fully up-to-date regarding WIN10 updates. Laptop in (1.) is running WIN10 'Home' editiion and laptop in (2.) is running WIN10 'Pro' edition.
It is a shame that the functionality of the 'Desktop Client' app is now compromised, insomuch as clicking on any of my backup folders in the app does nothing, but I can at least open a 'Windows Explorer' window and view the backup directories that way.
Question - Do I need to run the 'Desktop Client' in order to ensure that my backups are kept up to date? If not, I may as well not bother running it at startup as I currently do. I guess I could check this myself by adding a file locally say in my documents folder and see if it gets updated on to the ReadyNAS. I'd only need to run the client as and when I needed to create a new backup folder using the 'Backup PC Folder' link at the bottom of the desktop client window.
Would appreciate your thoughts on this.
Regards,
Graham
Viffergb wrote:
Question - Do I need to run the 'Desktop Client' in order to ensure that my backups are kept up to date? If not, I may as well not bother running it at startup as I currently do. I guess I could check this myself by adding a file locally say in my documents folder and see if it gets updated on to the ReadyNAS. I'd only need to run the client as and when I needed to create a new backup folder using the 'Backup PC Folder' link at the bottom of the desktop client window.
Would appreciate your thoughts on this.
Regards,
Graham
Answered my own question...yes I DO need to run the client if I want to ensure backups are kept up to date :manwink:.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
