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Forum Discussion
dionuk
May 10, 2016Star
new ReadyCLOUD working yet?
Hi, if anyone have some news or knowledge about the new readycloud, I'm on RN314, OS 6.5.0 RC3 Beta, been on the readycloud website and said the new readycloud would be available April, today is the ...
- May 18, 2016
ReadyCLOUD beta migrated to Production.
New server is up and 6.5.0 released.
RyeBread
May 19, 2016Tutor
Hello,
Same here no VPN and No Mobile phone
May 18th and NOPE! Still not working right
I have done every thing right this I know..
Phone app not working or PC app not working on VPN
Everything else if fine "all green check marks" and it's been turned off and on again and rebooted
And both windows 10s don't work away from home :/
Same here no VPN and No Mobile phone
May 18th and NOPE! Still not working right
I have done every thing right this I know..
Phone app not working or PC app not working on VPN
Everything else if fine "all green check marks" and it's been turned off and on again and rebooted
And both windows 10s don't work away from home :/
JennC
May 20, 2016NETGEAR Employee Retired
Hello RyeBread,
Please make sure you PC ReadyCloud Win desktop client is updated to 1.12 version. ReadyCloud account needs to be upgrade too to myNetgear account. When using the upgraded account to login to ReadyCloud it has to be in an email address format.
Regards,
- RyeBreadMay 20, 2016Tutor
Hello JennC,
yes it is 1.12 and MyNETGEAR site logs in and works fine just not the PC app
- JennCMay 25, 2016NETGEAR Employee Retired
Hello RyeBread,
Not sure what's happening but my own Andriod ReadyCloud works with no problem, it needed to be updated. As well as Win desktop client.
Are you using the ReadyCloud account that you used on ReadyNAS admin page > Cloud? What is the error that you are getting? Are you not able to log in using the app?
Regards,
- RyeBreadMay 25, 2016Tutor
Hello JennC,
everything is UP to DATE thanks for asking and still doent work if on iphone or windows 10 pc, oh did i mention i have 3 win10 pc and not one of them works. but I CAN log into the NEW web site i.e ReadyCLOUD(MyNETGEAR) and it works great. just not working on the desktop or phone app, it says "Online(VPN Disconnected)"
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