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Dareiko's avatar
Dareiko
Aspirant
Feb 24, 2016
Solved

ReadyCloud still not working

Hello Netgear,

it is a big shame, that you can not fix broken service for your desktop ReadyCloud Client. I have a Windows 8.1 Pro (x64) with latest ReadyCloud client and I can not connect to any of my NAS. I have a RN102 with FW 6.4.2 and RN104 with FW 6.4.1. Both has disabled IPv6 (as I read on another topic) but without help.

 

ReadyCloud desktop client are trying to connect to my NAS.

2016-02-24 - Image 001.png

Network Adapter (Leaf) has worong address and still restarting

2016-02-24 - Image 002.png

And services is in loop (Handle Request In and Handle Request Out)

2016-02-24 - Image 003.png

 

Can someone fix this problem? I need this service working.

 

Thanks.

 

Darei

  • No, but it seems that time solved my problem. Now RN104 worked fine and RN102 worked without VPN (but I think this is my problem). I didn't make any changes with desktop clinet or my NAS (any of them). So I can't tell where was be the problem.

11 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Can you access your devices using the web client at readycloud.netgear.com ?

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello Dareiko,

         

        What is the version of the ReadyCloud app?

        Can you also check please what IP address the leaf network is getting?

         

        Regards,

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