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Forum Discussion
Dareiko
Feb 24, 2016Aspirant
ReadyCloud still not working
Hello Netgear, it is a big shame, that you can not fix broken service for your desktop ReadyCloud Client. I have a Windows 8.1 Pro (x64) with latest ReadyCloud client and I can not connect to any of...
- Mar 02, 2016
No, but it seems that time solved my problem. Now RN104 worked fine and RN102 worked without VPN (but I think this is my problem). I didn't make any changes with desktop clinet or my NAS (any of them). So I can't tell where was be the problem.
mdgm-ntgr
Feb 24, 2016NETGEAR Employee Retired
Can you access your devices using the web client at readycloud.netgear.com ?
Dareiko
Feb 24, 2016Aspirant
Yes, without any problems.
- JennCFeb 24, 2016NETGEAR Employee Retired
Hello Dareiko,
What is the version of the ReadyCloud app?
Can you also check please what IP address the leaf network is getting?
Regards,
- DareikoFeb 24, 2016Aspirant
Hello JennC,
version 1.9.1249.412
IP address is: 5.33.246.139, but after few moments stuck on 169.254.204.254 (as I mentioned on my first post).
- JennCFeb 24, 2016NETGEAR Employee Retired
Hello Dareiko,
Not really sure hat's happening but mine here was having trouble connecting but after few mins of refreshing it and waiting, it loaded the shares.
The IP address should be the 5.33.x.x, please make sure there is no firewall software security enabled (even Windows) that may block it. When it has the right IP address, try refreshing or do a reboot.
Regards,
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