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dionuk's avatar
dionuk
Star
May 10, 2016
Solved

new ReadyCLOUD working yet?

Hi, if anyone have some news or knowledge about the new readycloud, I'm on RN314, OS 6.5.0 RC3 Beta, been on the readycloud website and said the new readycloud would be available April, today is the 10th of May and I just got a new windows laptop where I installed readycloud app as I need VPN connection as I will be away from home, but I cant log in with either my passwords, not my my.netgear or my usual readynas passwords. Have I missed something or is the new readycloud not working yet. I can log in on the readycloud website with my password, my readynas shows up and my shares are showing, but no luck on the app on my laptop. 

 

  • ReadyCLOUD beta migrated to Production.

    New server is up and 6.5.0 released. 

17 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    The migration to SSO accounts will happen when the production 6.5.0 firmware has been released. This is scheduled for early/mid May.

  • Come on NETGEAR???  I have configured several of these in the past year.... Is it working or not???    Have not had remote access since 6.5 firmware upgrade, Am I missing something???

     

    thanks

     

    Sandman717

    • Retired_Member's avatar
      Retired_Member

      ReadyCLOUD is working. 

      ReadyNAS OS 5 Beta is a Beta F/W (now RC).

      For ReadyCLOUD SSO, you need to wait for public release of the stable version. That is most likely going to happen very shortly.

      If ReadyCLOUD access was so important, you shouldn't have installed 6.5.0 Beta (unless other reason).

      Unfortunately, you don't have much option but to wait for public release.

  • kohdee's avatar
    kohdee
    NETGEAR Expert

    ReadyCLOUD beta migrated to Production.

    New server is up and 6.5.0 released. 

  • Hello,
    Same here no VPN and No Mobile phone
    May 18th and NOPE! Still not working right
    I have done every thing right this I know..
    Phone app not working or PC app not working on VPN
    Everything else if fine "all green check marks" and it's been turned off and on again and rebooted
    And both windows 10s don't work away from home :/
    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello RyeBread,

       

      Please make sure you PC ReadyCloud Win desktop client is updated to 1.12 version. ReadyCloud account needs to be upgrade too to myNetgear account. When using the upgraded account to login to ReadyCloud it has to be in an email address format.

       

      Regards,

      • RyeBread's avatar
        RyeBread
        Tutor

        Hello JennC,

         

        yes it is 1.12 and MyNETGEAR site logs in and works fine just not the PC app 

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