Forum Discussion

Aspirant

Feb 24, 2016

Solved

ReadyCloud still not working

Hello Netgear, it is a big shame, that you can not fix broken service for your desktop ReadyCloud Client. I have a Windows 8.1 Pro (x64) with latest ReadyCloud client and I can not connect to any of...

Desktop client

Discovery

Dareiko
Mar 02, 2016
No, but it seems that time solved my problem. Now RN104 worked fine and RN102 worked without VPN (but I think this is my problem). I didn't make any changes with desktop clinet or my NAS (any of them). So I can't tell where was be the problem.

mdgm-ntgr

NETGEAR Employee Retired

Feb 24, 2016

Can you access your devices using the web client at readycloud.netgear.com ?

Dareiko
Aspirant
Feb 24, 2016
Yes, without any problems.
- JennC
  NETGEAR Employee Retired
  Feb 24, 2016
  Hello Dareiko,
  
  What is the version of the ReadyCloud app?
  
  Can you also check please what IP address the leaf network is getting?
  
  Regards,
  - Dareiko
    Aspirant
    Feb 24, 2016
    Hello JennC,
    
    version 1.9.1249.412
    
    IP address is: 5.33.246.139, but after few moments stuck on 169.254.204.254 (as I mentioned on my first post).