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Forum Discussion
thermalpro
Mar 06, 2016Aspirant
No volumes or USB disks error message on readycloud
March 6, 2016 I've had the ReadyNas 102 for about 2 years. Lately, I have not been able to access the device from ReadyCloud. On the ReadyCloud web site i am able to view my files in the 'sh...
- Mar 19, 2016
March 18
BrianL:
I hired 'HoosierITGuy' to determine the issue. after about a minute he decided that using a Proxy Server was the problem. He unclicked proxy server, and now ReadyCloud works!
kohdee
Mar 08, 2016NETGEAR Expert
Services offline: Check your DNS on the network adapter. You should get this automatically from DHCP but have to enter manually after switching to static.
When it comes to talking about your volumes, what does your ReadyNAS say about your current volume health?
- BrianL2Mar 08, 2016NETGEAR Employee Retired
Hi thermalpro,
Welcome to the community!
Was this the same case if you will access the files while you're on your local network? Let us know what happens once you've added a static public DNS 8.8.8.8 or 8.8.4.4.
Kind regards,
BrianL
NETGEAR Community Team- thermalproMar 08, 2016Aspirant
march 7, 2016
BrianL
I can access the file on the local system by using the url 192.168.x.x.yes I already added dns 8.8.8.8 to the NAS and to my router.I still cannot access the files from ReadyCloud- BrianL2Mar 08, 2016NETGEAR Employee Retired
Hi thermalpro,
Reboot your system and check the status of the internet/services under the cloud tab.
Kind regards,
BrianL
NETGEAR Community Team
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