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Solved
DNS error message 6001010060 readycloud login and admin page
Hi,
since last week i'm getting an error message when using readycloud.
As soon as i login i'm getting the below message:
when i click OK i can access the nas just fine and nothing else seems to be wrong.
When i login to the admin interface and choose to check for a firmware-update, i'm getting the following message...
also when i click this away i can access the nas fine, but the installed apps won't show and also searching for other apps isn't possible.
I haven't changed anything in my setup and also i haven't done anothing to my modem/router.
Can someone help me in getting this resolved?
Hi!
It should be fixed now.
Please let us know if you're still encountering the issue.
Regards,
JeraldM
NETGEAR Community Team
12 Replies
Replies have been turned off for this discussion
I am seeing the same error when I click on "Check for Updates" as noted below
This was working fine recently (in the last week)
I can also confirm that communications is not an issue as this ReadyNAS has sent me email alerts (tested in the last five minutes) and I am receiving Antivirus updates.
dingjs1421 or B_L can you confirm if this problem is at the Netgear end or any other thoughts?
StephenB - Are you seeing this issue?
Thanks StephenB for the response Sir!
StephenB wrote:
scrjs wrote:I am seeing the same error when I click on "Check for Updates" as noted below
StephenB - Are you seeing this issue?
Yes. I'm thinking it's an issue with the DNS record for Netgear's update server. Whatever it is, it's a Netgear backend problem, not something wrong with my ReadyNAS.
I agree with you. Comforting to know others around the world also see this issue.
Hope the team netgear take a look and fix this inhouse soon as it appears to impact their a significant proportion of their community of users.
We are working on this issue and will fix it asap.
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