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Forum Discussion
thermalpro
Mar 06, 2016Aspirant
No volumes or USB disks error message on readycloud
March 6, 2016 I've had the ReadyNas 102 for about 2 years. Lately, I have not been able to access the device from ReadyCloud. On the ReadyCloud web site i am able to view my files in the 'sh...
- Mar 19, 2016
March 18
BrianL:
I hired 'HoosierITGuy' to determine the issue. after about a minute he decided that using a Proxy Server was the problem. He unclicked proxy server, and now ReadyCloud works!
BrianL2
Mar 08, 2016NETGEAR Employee Retired
Hi thermalpro,
Welcome to the community!
Was this the same case if you will access the files while you're on your local network? Let us know what happens once you've added a static public DNS 8.8.8.8 or 8.8.4.4.
Kind regards,
BrianL
NETGEAR Community Team
thermalpro
Mar 08, 2016Aspirant
march 7, 2016
BrianL
I can access the file on the local system by using the url 192.168.x.x.
yes I already added dns 8.8.8.8 to the NAS and to my router.
I still cannot access the files from ReadyCloud
- BrianL2Mar 08, 2016NETGEAR Employee Retired
Hi thermalpro,
Reboot your system and check the status of the internet/services under the cloud tab.
Kind regards,
BrianL
NETGEAR Community Team- thermalproMar 10, 2016Aspirant
March 9
BrianL
re-booted the NAS, I am still unable to use ReadyCloud.
"No volumes or usb disks"
is this the result of a bad firmware update?
- BrianL2Mar 10, 2016NETGEAR Employee Retired
Hi thermalpro,
Can you confirm if the same message comes up in the local admin page? Can you still access your files locally?
Kind regards,
BrianL
NETGEAR Community Team
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