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Forum Discussion
One user suddenly get : Currently you have no registered or shared devices
Serialnumber 3EPE51EM00F03 Firmware 6.6.0 My wife's account cannot access the NAS via ReadyCloud (http://readycloud.netgear.com/client) nor the desktop client. It always says "Currently you ha...
Hello MarcelR,
Welcome to the community!
Can she see the NAS when she logs in to ReadyCloud portal instead of ReadyCloud desktop client?
Regards,
Hello JennC
No she doesn't see the NAS on the Portal either. Tere is only a static page stating "Currently you have no registered or shared devices"
Hello MarcelR,
Can you PM me please the screenshot of what you have under Accounts > Cloud Users in the admin page?
PM because it has email addresses that should not be visible here publicly.
Regards,
Hello MarcelR,
Was she able to get to the NAS via ReadyCloud before? Does she already have files stored to the private/home share of her ReadyCloud account?
Regards,
Hello again,
Yes everything worked just normally before. There are synced Folders with lots of files in it.
Regards
Marcel
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