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Forum Discussion
MarcelR
Nov 28, 2016Aspirant
One user suddenly get : Currently you have no registered or shared devices
Serialnumber 3EPE51EM00F03 Firmware 6.6.0 My wife's account cannot access the NAS via ReadyCloud (http://readycloud.netgear.com/client) nor the desktop client. It always says "Currently you ha...
MarcelR
Nov 30, 2016Aspirant
Hello JennC
No she doesn't see the NAS on the Portal either. Tere is only a static page stating "Currently you have no registered or shared devices"
JennC
Nov 30, 2016NETGEAR Employee Retired
Hello MarcelR,
Can you PM me please the screenshot of what you have under Accounts > Cloud Users in the admin page?
PM because it has email addresses that should not be visible here publicly.
Regards,
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