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Forum Discussion

DorsetTX's avatar
DorsetTX
Aspirant
Jun 09, 2020

Onedrive cloud backup, & Onenote issue

The seems to be an issue with and interaction between the Onedrive cloud backup and any Onenote files stored in a one drive folder being backed up to/from a NAS folder.

 

By default Onenote creates additonal notebooks as .one files in the route of Documents. If the Documents folder is one of the sessions in the OneDrive cloud backup. There seems to be an interaction between the sync process in Onenote and ReadyNAS to OneDrive cloud backup that results in the .one file being converted into a conventional folder which is empty destroying the Onenote notebook. My guess is that the OneNote sync process converts the single .one file into a temprary folder of the same name and a set of temp files then recompiles these back into a single file deleting the temp stuff. See log:

un 09, 2020 03:44:39 PM
Downloading /data/Documents/TrialNotes ...
 
Jun 09, 2020 03:44:39 PM
Downloading /data/Documents/TrialNotes/Open Notebook.onetoc2 ...
 
Jun 09, 2020 03:44:39 PM
Downloading /data/Documents/TrialNotes/New Section 1.one ...
 
Jun 09, 2020 03:49:42 PM
/data/Documents/TrialNotes/Open Notebook.onetoc2 was downloaded to local.
 
Jun 09, 2020 03:49:42 PM
Downloading /data/Documents/TrialNotes/Open Notebook.onetoc2 ...
 
Jun 09, 2020 03:49:42 PM
Downloading /data/Documents/TrialNotes/ExtraSection.one ...
 
Jun 09, 2020 03:49:43 PM
/data/Documents/TrialNotes/ExtraSection.one was downloaded to local.
 
Jun 09, 2020 03:54:45 PM
/data/Documents/TrialNotes/Open Notebook.onetoc2 was downloaded to local.
 
Jun 09, 2020 03:54:47 PM
/Documents/TrialNotes/ was deleted from Cloud Drive.
 
Jun 09, 2020 03:54:48 PM
/Documents/TrialNotes/ was added to Cloud Drive.
 
Jun 09, 2020 03:54:48 PM
Uploading /data/Documents/TrialNotes/ExtraSection.one ...
 
Jun 09, 2020 03:54:49 PM
/data/Documents/TrialNotes/ExtraSection.one was uploaded to Cloud Drive.
 
Jun 09, 2020 03:54:49 PM
Uploading /data/Documents/TrialNotes/Open Notebook.onetoc2 ...
 
Jun 09, 2020 03:54:51 PM
/data/Documents/TrialNotes/Open Notebook.onetoc2 was uploaded to Cloud Drive.
 
Jun 09, 2020 03:55:21 PM
/data/Documents/TrialNotes/Open Notebook.onetoc2 was deleted from local.
 
Jun 09, 2020 03:55:21 PM
/data/Documents/TrialNotes/ExtraSection.one was deleted from local.
 
Jun 09, 2020 03:55:24 PM
/Documents/TrialNotes/Open Notebook.onetoc2 was deleted from Cloud Drive.
 
Jun 09, 2020 03:55:25 PM
/Documents/TrialNotes/ExtraSection.one was deleted from Cloud Drive.

 

However, the ReadyNAS cloud backup process gets confused by this and ends up recreating an empty folder and deleting the compiled files.

 

If I keep my onenote notebooks in a folder not linked to my ReadyNAS then I have no problems with them.

 

R.

4 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    DorsetTX

     

    Welcome to the Community!

     

    What have you set on your ReadyNAS to Onedrive sync? 

     

    Your OneNote saves to your Onedrive folder and it syncs with ReadyNAS? and you do bi-directional sync?

    • DorsetTX's avatar
      DorsetTX
      Aspirant

      Hi Marc,

      I have been using the Onedrive cloud backup functionality from shortly after it was released and was involved with the developers ironing out some of the bugs in the sync.

       

      I have 2 sessions configured, one for my Documents folder and one for Pictures. They are 2 way sync. There is an extract of a section of the sync log in the original post.

       

      l am a recent and only occasional user of Onenote, the version in Office 365 and the Android app.

       

      The default notebook, your name one, is created in the root of Onedrive so this was outside my cloud sync and gave no problems. By default, additional notebooks are created in the Documents folder which is when my problem first appeared.

       

      Initially, I thought it was a Onenote issue but then realised the .one files were vanishing and the empty folder of the same name appearing when I wasn't actually using Onenote. That made me look at the cloud sync logs and try creating new notebooks in a Onedrive folder not synced to the NAS. These have been problem free suggesting that the issue is related to the NAS cloud sync.

       

      R.

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        DorsetTX

         

        Just to make sure, the OneNote files are getting deleted from OneDrive and your Local storage? or on the OneDrive and NAS?

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