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powellandy1's avatar
powellandy1
Virtuoso
Dec 02, 2020
Solved

Onedrive Backup Failure

Hi

 

Struggling to get Onedrive backup set up (upload only). RN422 with 6.10.3.

 

Set it up a couple of times (as pictured below)

 

Repeatedly fails.

 

Log shows:

Dec 02 21:29:29 Backup ng-csd[9614]: Received error response. No response body. Response code: 504
Dec 02 21:29:29 Backup ng-csd[9614]: E1202 21:29:29.847729 10383 WSClient.cpp:517] Received error response. No response body. Response code: 504
Dec 02 21:30:04 Backup ng-csd[9614]: Received error response. No response body. Response code: 504
Dec 02 21:30:04 Backup ng-csd[9614]: E1202 21:30:04.408228  9617 WSClient.cpp:517] Received error response. No response body. Response code: 504
Dec 02 21:39:32 Backup ng-csd[9614]: Received error response. No response body. Response code: 504
Dec 02 21:39:32 Backup ng-csd[9614]: E1202 21:39:32.727783 10383 WSClient.cpp:517] Received error response. No response body. Response code: 504
Dec 02 21:40:40 Backup ng-csd[9614]: Received error response. No response body. Response code: 504
Dec 02 21:40:40 Backup ng-csd[9614]: E1202 21:40:40.568121  9617 WSClient.cpp:517] Received error response. No response body. Response code: 504
Dec 02 21:48:13 Backup ng-csd[9614]: Received error response. No response body. Response code: 504
Dec 02 21:48:13 Backup ng-csd[9614]: E1202 21:48:13.040491 10383 WSClient.cpp:517] Received error response. No response body. Response code: 504
Dec 02 21:51:59 Backup ng-csd[9614]: Received error response. No response body. Response code: 504
Dec 02 21:51:59 Backup ng-csd[9614]: E1202 21:51:59.600181  9616 WSClient.cpp:517] Received error response. No response body. Response code: 504
Dec 02 21:54:26 Backup ng-csd[9614]: Received error response. No response body. Response code: 504
Dec 02 21:54:27 Backup ng-csd[9614]: E1202 21:54:26.800860  9617 WSClient.cpp:517] Received error response. No response body. Response code: 504
Dec 02 21:58:35 Backup ng-csd[9614]: Received error response. No response body. Response code: 504
Dec 02 21:58:35 Backup ng-csd[9614]: E1202 21:58:35.119856  9616 WSClient.cpp:517] Received error response. No response body. Response code: 504
Dec 02 22:02:15 Backup ng-csd[9614]: Received error response. No response body. Response code: 504
Dec 02 22:02:15 Backup ng-csd[9614]: E1202 22:02:15.280609 10383 WSClient.cpp:517] Received error response. No response body. Response code: 504
Dec 02 22:06:47 Backup ng-csd[9614]: Received error response. No response body. Response code: 504
Dec 02 22:06:48 Backup ng-csd[9614]: E1202 22:06:47.932081  9616 WSClient.cpp:517] Received error response. No response body. Response code: 504
Dec 02 22:07:28 Backup systemd[1]: Stopping One Drive Service client for ReadyNAS...
Dec 02 22:07:29 Backup systemd[1]: Stopped One Drive Service client for ReadyNAS.
Dec 02 22:08:20 Backup systemd[1]: Started One Drive Service client for ReadyNAS.
Dec 02 22:08:20 Backup ng-csd[1898]: Reset the cache. Invalid SQL statement: no such table: settings: no such table: settings
Dec 02 22:08:20 Backup ng-csd[1898]: W1202 22:08:20.792398  1898 FSCache.cpp:78] Reset the cache. Invalid SQL statement: no such table: settings: no such table: settings

I 'left' Onedrive and re-set it up around 22:07. The log was otherwise full of the 504 errors.

 

Next steps??
Thanks
Andy

 

8 Replies

Replies have been turned off for this discussion
    • Same issue.

      -- Reboot --
      Dec 06 16:03:59 Backup systemd[1]: Started One Drive Service client for ReadyNAS.
      Dec 06 16:03:59 Backup ng-csd[5578]: Reset the cache. Invalid SQL statement: no such table: settings: no such table: settings
      Dec 06 16:03:59 Backup ng-csd[5578]: W1206 16:03:59.139441  5578 FSCache.cpp:78] Reset the cache. Invalid SQL statement: no such table: settings: no such table: settings
      Dec 06 16:04:23 Backup systemd[1]: Stopping One Drive Service client for ReadyNAS...
      Dec 06 16:04:23 Backup systemd[1]: Stopped One Drive Service client for ReadyNAS.
      Dec 06 16:04:24 Backup systemd[1]: Started One Drive Service client for ReadyNAS.
      Dec 06 16:04:24 Backup ng-csd[5697]: Reset the cache. Invalid SQL statement: no such table: settings: no such table: settings
      Dec 06 16:04:24 Backup ng-csd[5697]: W1206 16:04:24.851426  5697 FSCache.cpp:78] Reset the cache. Invalid SQL statement: no such table: settings: no such table: settings

      After upgrade to 6.10.4 and reboot Onedrive was off, so entered all details again and still not working. Dot is blue. No new files appear to have been copied.

      • B_L's avatar
        B_L
        NETGEAR Expert

        Please check the "History" (Logs). Here are the screenshots of my OneDrive setup. File Options_8.36.76.zip was uploaded to OneDrive.

         

         

         

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