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Digital999's avatar
Digital999
Luminary
Jul 23, 2016
Solved

Backup Job Failure

RN 314 running 6.5.1 firmware.

External 960 GB USB drive connected to the back USB port.

Drive formatted with ReadyNAS

 

Almost all files were backed up and then a Backup Job Failure for no apparent reason.

 

Log below.

 

Backup Job Name: HDD_8.3.5_Backup

Backup Job Type: Full

Protocol: local

Backup Source: [Vol1-Master]/

Backup Destination: [USB_HDD_8]/

Backup Start Time: Sat Jul 23 2016 11:05:14

Backup Finish Time: Sat Jul 23 2016 11:35:09

Backup Status: Fail: failure during copy.

 

Cannot write file 'AccountingFiles/TaxReturnData/TaxReturnData' (error: Operation not supported)!

Failed to copy file '/media/USB_HDD_8/AccountingFiles/TaxReturnData/TaxReturnData' (error: Operation not supported)!

 

Well I am puzzled.  The file is a larger 5 GB file that is encrypted – cannot be read without the appropriate encryption software on the Windows client system.  The file should just be equivalent to a large binary file of some type.   On  a Windows workstation the RN delivers the file to the encryption software and the data is readily available. 

 

 

  • Ignore this post.

     

    Turns out that the USB drive was formated for FAT32 which has a 4 TB limit on file size.

     

    Reformating the drive to NTFS format solved the issue since there the 4 TB limit is not operative. 

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  • Ignore this post.

     

    Turns out that the USB drive was formated for FAT32 which has a 4 TB limit on file size.

     

    Reformating the drive to NTFS format solved the issue since there the 4 TB limit is not operative. 

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