Problem with rediscovered device and online acces via web and mobile app ReadyCloud to local NAS

Hi Marc_V

Thank You for You comment and suggestion

Below my answer:

Have you tried toggling the ReadyCloud service on your NAS?  - From where place software should I do this? When I log loccaly to the device (via local IP adress which I set as static i LAN structure I see that user is login but above I see monit that ther is no connection to internet - guestion mark says that ther is some problem with DNS or something)

What should I put here: setting ReadyCloud ?

Also should I set something dedicated to NAS connection from outside on my router with modem (ADSL+2 connetion with dynamic IP)

You may want to try rebooting your NAS as well to have the LeafP2P serviice restart. - I try it. unfortunetly no changes :(

If you have already migrated your ReadyCloud account to a MyNETGEAR Account then it should work normally on ReadyCloud. - How can I check that I properly migrated to MyNETGEAR account? At the moment I dont see my divece on Ready Cloud web site and mobile app. Where should I log to try match / find device from the beggining?

I can log into https://www.netgear.com/mynetgear/portal/myProducts.aspx

- thats mean my migration to MyNetgear was OK? I saw that screen.

I can log in also to :

http://readycloud.netgear.com/client/index.html#page=discoverdevices

http://readycloud.netgear.com/client/index.html#page=access

But why I can't find / discover my device on this site.

Also, please make sure that your ReadyNAS system is up to date with OS 6.9.3 - My OS is 6.9.3.

Could You please advise me next step to check?

Can I count on any online help from producer Netgear site? Support desk or something like that?

Regards
Michael.