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Tonifree's avatar
Tonifree
Aspirant
Mar 15, 2016
Solved

Registration problems Readycloud

Hi.

I tried to register on the portal Cloud Ready and gives me error. I tried with firefox and chrome.

netgear error 3.JPG

 

To try again gives me the message that already exists.

 

 

netgear error 1.JPG

 Attempt to recover password to rule out an error writing and gives me that there is this user. As with just the mail.

 

 

netgear error 4.JPG

 
 
 
 
I tried a second time with another username to reproduce the error and the result has been the same.

Someone has happened, as you can solve and create a user?

Sincerely,

Toni.
  • Hi Tonifree,

     

    Was it the same email address or ReadyCLOUD user ID that you've been using to create a new account? Kindly post it on the thread and mark it closed.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

5 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi Tonifree,

     

    Welcome to the community!

     

    Are you trying to make an account using this portal page? Kindly send me a PM with the username and email address that you're trying to use.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • Tonifree's avatar
      Tonifree
      Aspirant

      All done.

      I have not had any problems to recreate it.

      thanks BrianL

      • BrianL2's avatar
        BrianL2
        NETGEAR Employee Retired

        Hi Tonifree,

         

        Was it the same email address or ReadyCLOUD user ID that you've been using to create a new account? Kindly post it on the thread and mark it closed.

         

         

        Kind regards,

         

        BrianL
        NETGEAR Community Team

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