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NAS 212 Keeps Dropping Connection (Switches Cloud to "Off" on Admin Page)
Hi all. I don't post much to forums anywhere, so please forgive any faux pas... Basically what the subject line says. I have a ton of media storage on my system and use Plex. This wasn't a ...
brianraus wrote:
I know that if I type in "https://nas-ip-address/admin" the browser changes to (Not secure) "nas-ip-address/admin". So even if I open up a Chrome browser and type in exactly what you have above, it is the same as if I opened up the ReadyCloud and clicked on the link after it tells me I have to be on the LAN. For me there seems to be no difference whether I type in the "https://" portion or not.
Public websites all use certificates issued by a certificate authority (CA). The CA certifies that the website is actually run by the company it appears to be run by. It also can be used to verify that there isn't a proxy between you and the website that is eavesdropping on browsing.
The NAS uses a self-signed certificate, so there is no way the browser can verify all this stuff. Still HTTPS will give you an encrypted connection (unlike HTTP). But most browsers now will try HTTPS first even if you type in HTTP.
In any event, you will need to click-through the browser security warnings when you log into the web ui.
One thing to check is whether the browser has your NAS admin credential saved. If it has an old password, then you can end up on the password reset page (because NAS is rejecting the wrong password). One test is to open an incognito window in Chrome, and use that to browse to https://nas-ip-address/admin. Or just go into your browser settings, and see if there is a credential for the NAS.
Ok. I appreciate all the info.
When you said "Web UI", I assumed you meant accessing from the Web. That's why I thought you meant 'ReadyCloud'.
I do access through https://nas-ip-address/admin (using the real IP address of your NAS) for sure. That's how I realized I'm able to see the "Cloud" tab (admin page) and ReadyCloud is now toggled "off" (again), like right this moment. I guess I thought I wasn't technically on the web as I can't access that page (according to a warning) without being connected to the LAN.
I definitely don't want to change my library settings to personal media and lose the posters and all that jazz on my Plex UI. It's actually quite awesome. But, here, the story of my life is that it ALMOST works great.
Not enough memory? Here's where I don't know jack about this. I have plenty of space left on my NAS Drive(s). I have two of the 16TB IronWolf drives. Is there an upper limit on drive size?
Also - I appreciate your help. Back in the beginning, I was trying to use Netgear phone service. Of course, to talk to you, they want your serial number. The voice "recognizing" prompt couldn't tell the difference between a "B" or a "G" or a "C". I tried upteen times and gave up.
P.S. Did you mention this doesn't back up on its own? I bought two identical hard drives and I guess I thought the whole point of this thing was it would be redundant for when one craps out.
The RAM/ROM issue I'm clear on. I don't remember seeing anything about 2GB RAM when I bought this dumb thing. That's just horrible.
So, I guess I'm back to just backing everything up on another hard drive, or a cloud, or M Discs or whatever.
Thanks for everyone's help.
P.S. I cannot shut this thing down from the Web UI. I remember why now. Just tried. It thinks I want to reset the password.
brianraus wrote:
I don't remember seeing anything about 2GB RAM when I bought this dumb thing
It was (and is) on the datasheet. https://www.downloads.netgear.com/files/GDC/datasheet/en/RN212-RN214.pdf
There might be some ways to work around it (starting with smaller media libraries, and then adding content more gradually might be enough).
brianraus wrote:
P.S. I cannot shut this thing down from the Web UI. I remember why now. Just tried. It thinks I want to reset the password.
Are you browsing to https://nas-ip-address/admin (using the real ip address of the NAS)?
@brianraus wrote:
I don't remember seeing anything about 2GB RAM when I bought this dumb thing
It was (and is) on the datasheet. https://www.downloads.netgear.com/files/GDC/datasheet/en/RN212-RN214.pdf
Ok. Thank you. I'm quite certain when I was considering getting into a NAS that many of the specs/features were a little foreign to me so I just glossed right by a bunch of things.
There might be some ways to work around it (starting with smaller media libraries, and then adding content more gradually might be enough).
Have been thinking about that all night! Thank you. I was looking around some Plex community posts and it seems I'm not the only one to have put myself in this situation. As of just now I went through all the settings and set as many "off" as possible.
@brianraus wrote:
P.S. I cannot shut this thing down from the Web UI. I remember why now. Just tried. It thinks I want to reset the password.
Are you browsing to https://nas-ip-address/admin (using the real ip address of the NAS)?
I'm trying to gather my thoughts here. I know that if I type in "https://nas-ip-address/admin" the browser changes to (Not secure) "nas-ip-address/admin". So even if I open up a Chrome browser and type in exactly what you have above, it is the same as if I opened up the ReadyCloud and clicked on the link after it tells me I have to be on the LAN. For me there seems to be no difference whether I type in the "https://" portion or not. Does that make sense?
It's funny, I'm always so proud of myself when I finally figure all of this foreign stuff out, then realize there is still so much to learn! Frustrating at times? For sure. But, alas, is the nature of the beast.
I've thanked you before, but should mention that many community posters all over the web are snotty and condescending. It is one of the reasons I've always been hesistant to post, from guitar boards to video game boards, to Netgear boards, etc. So, again, thank you for being kind.
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brianraus wrote:
I know that if I type in "https://nas-ip-address/admin" the browser changes to (Not secure) "nas-ip-address/admin". So even if I open up a Chrome browser and type in exactly what you have above, it is the same as if I opened up the ReadyCloud and clicked on the link after it tells me I have to be on the LAN. For me there seems to be no difference whether I type in the "https://" portion or not.
Public websites all use certificates issued by a certificate authority (CA). The CA certifies that the website is actually run by the company it appears to be run by. It also can be used to verify that there isn't a proxy between you and the website that is eavesdropping on browsing.
The NAS uses a self-signed certificate, so there is no way the browser can verify all this stuff. Still HTTPS will give you an encrypted connection (unlike HTTP). But most browsers now will try HTTPS first even if you type in HTTP.
In any event, you will need to click-through the browser security warnings when you log into the web ui.
One thing to check is whether the browser has your NAS admin credential saved. If it has an old password, then you can end up on the password reset page (because NAS is rejecting the wrong password). One test is to open an incognito window in Chrome, and use that to browse to https://nas-ip-address/admin. Or just go into your browser settings, and see if there is a credential for the NAS.
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