Forum Discussion

Star

May 10, 2016

Solved

new ReadyCLOUD working yet?

Hi, if anyone have some news or knowledge about the new readycloud, I'm on RN314, OS 6.5.0 RC3 Beta, been on the readycloud website and said the new readycloud would be available April, today is the ...

Desktop client

Mobile client

ReadyCLOUD Portal

kohdee
May 18, 2016
ReadyCLOUD beta migrated to Production.

New server is up and 6.5.0 released.

JennC

NETGEAR Employee Retired

May 25, 2016

Hello RyeBread,

Not sure what's happening but my own Andriod ReadyCloud works with no problem, it needed to be updated. As well as Win desktop client.

Are you using the ReadyCloud account that you used on ReadyNAS admin page > Cloud? What is the error that you are getting? Are you not able to log in using the app?

Regards,

RyeBread

Tutor

May 25, 2016

Hello JennC,

everything is UP to DATE thanks for asking and still doent work if on iphone or windows 10 pc, oh did i mention i have 3 win10 pc and not one of them works. but I CAN log into the NEW web site i.e ReadyCLOUD(MyNETGEAR) and it works great. just not working on the desktop or phone app, it says "Online(VPN Disconnected)"

BrianL2
NETGEAR Employee Retired
May 26, 2016
Hi RyeBread,

Can you tell us or post a screenshot of the 'Cloud' page of your ReadyNAS system to know if Internet & Services are both marked online? If it is and yet the ReadyCLOUD says online (VPN disconnected), it is possible that 6300 is being blocked. Perhaps, do a port forward procedure (6300) and let us know what happens.

Kind regards,

BrianL
NETGEAR Community Team
JohnRo
NETGEAR Employee Retired
May 30, 2016
Hi RyeBread,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Thanks,