NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

j0sh's avatar
j0sh
Aspirant
Jul 23, 2017

Ready cloud access denied

I keep getting access denied on most of my shares. My email name has read/write for everything bit still gets access denied. iPhone app and OS are both the latest. I have tried rebooting and removing ...
Mobile client
JennC's avatar
JennC
NETGEAR Employee Retired
Aug 01, 2017

Hello j0sh,

 

What permission have you set for Documents? Can you post a screenshot, please?

 

Regards,

j0sh's avatar
j0sh
Aspirant
Aug 01, 2017

Read/Write is greyed out for the cloud user on the file access tab.  Wont allow checking the box.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More