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Forum Discussion

j0sh's avatar
j0sh
Aspirant
Jul 23, 2017

Ready cloud access denied

I keep getting access denied on most of my shares. My email name has read/write for everything bit still gets access denied. iPhone app and OS are both the latest. I have tried rebooting and removing ...
Mobile client
JennC's avatar
JennC
NETGEAR Employee Retired
Aug 14, 2017

Hello j0sh,

 

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,

j0sh's avatar
j0sh
Aspirant
Aug 17, 2017

After updating to 6.8.0 I am now able to access with readycloud again WITHOUT having Everyone listed...  Thanks for everything stating how that was required.

  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    Aug 17, 2017

    Hello j0sh,

     

    It must be just a firmware of your NAS that had problem.

     

    I am glad that it works now. :)

     

    Regards,

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