NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
drhjorgensen
May 07, 2019Aspirant
ReadyCLOUD connection problems
I provide tech support to a number of clients and several are having problems connecting via the ReadyCLOUD app on Windows 10 to their NAS devices.This seems to be happening recently (a Windows updat...
Retired_Member
May 08, 2019Hello
can you see Leaf Networks Adapter interface in Control Panel\Network and Internet\Network Connections?
drhjorgensen
May 08, 2019Aspirant
Yes, it is there.
I can connect to some ReadyNAS, but not others.
The problem appears to be with the NAS, not the client.
- drhjorgensenMay 13, 2019Aspirant
I have been doing some more testing on this and I have found that I have the same problem with certain ReadyNAS 31200's on both Windows 7 and Windows 10, using the latest ReadyCLOUD Windows software 1.17
I have a client with two of the devices and I am still seeing that I can connect to one of them [Connected (VPN)], but not the other [Online ( VPN disconnected)]
I can also connect fine still via my iOS app
Any others seeing this issue?? Help!
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!