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Forum Discussion

herbie747's avatar
herbie747
Aspirant
Apr 23, 2016
Solved

ReadyCloud connection problem

Hi all,

 

See attached image. I tried the recommendatons on the forum - made sure I added DNS servers (8.8.8.8, etc.)

cloud.jpg

 

Still getting the attached issue - same when I try to log on using the app on my phone - it said my ReadNas is "Online" but it never connects to it. Just keeps trying forever.

 

Sugestions? Thanks.

  • Hello herbie747,

     

    Where is the ReadyNAS connected directly? To a router that has Internet connection? What is the IP address and router IP address that you have set on the network settings of NAS? Is it on the same subnet of the network where it is connected?

     

    Regards,

1 Reply

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello herbie747,

     

    Where is the ReadyNAS connected directly? To a router that has Internet connection? What is the IP address and router IP address that you have set on the network settings of NAS? Is it on the same subnet of the network where it is connected?

     

    Regards,

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