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Forum Discussion
Solved
Re: ReadyCloud Desktop Client - Network Error ReadyCloud Server is unavailable
This update has worked well for all my remote users that had this 'not connecting' issue - thanks for that.
However, I have an issue on the PC I user as admin, where the install does not comple...
I found a fix tonight and now its working. Repro steps:
- Try installation - it stalls during installation (per above thread)
- Open Windows Task Manager
- Find READYCLOUD. It has 3 sub-tasks showing
- Select 'READYCloud Utils' and end only that sub-task (not the master task)
- Installation then resumes and the app completes installation
we are getting that the service is unavailable. downloaded the new app per the post. now it appears the app is 'unfinished' with text appearing code based and we are still unable to logon. see attached please.
Try installing/re-installing Java Runtime Environment (aka JRE) V1.8.0_201.
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