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Re: ReadyCloud Desktop Client - Network Error ReadyCloud Server is unavailable
This update has worked well for all my remote users that had this 'not connecting' issue - thanks for that.
However, I have an issue on the PC I user as admin, where the install does not comple...
I found a fix tonight and now its working. Repro steps:
- Try installation - it stalls during installation (per above thread)
- Open Windows Task Manager
- Find READYCLOUD. It has 3 sub-tasks showing
- Select 'READYCloud Utils' and end only that sub-task (not the master task)
- Installation then resumes and the app completes installation
Hi Icewaterhot
Thanks for the suggestion. There shouldnt be anything blocking the app as it worked just fine before this update. I ran the patch but it gives an error saying "not applicable to my system" (I ran both options just to be sure, same each time). Screenshot attached.
Any further suggestions much appreciated, esp as it sounds like a registry issue from you note.
Hi Guvner27 ,
Your situation should be the second situation I said, you need to check the registry, the normal situation should be my screenshot below.
"configure registry settings" . We also need to check the version of the windows. What is your version number?
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