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Forum Discussion
Viffergb
Mar 05, 2019Luminary
ReadyCloud Desktop Client
Switched on my Windows 10 laptop this morning and was confronted with the following when my 'Desktop Client' attempted to sign me in:-
"Network Error
ReadyCLOUD server is unavailable"
...
- Retired_MemberMar 05, 2019
Hello
ReadyCLOUD dev raised ReadyCLOUD security level on server so it blocked access from old ReadyCLOUD client,you need to upgrade latest ReadyCLOUD client from ReadyCLOUD web portal or download it from below link
http://readycloud.netgear.com/client/install/ReadyCloudSetup.exe
Marc_V
Mar 05, 2019NETGEAR Employee Retired
Hi Viffergb
We apologize for the inconvenience, , there is currently an ongoing issue with the ReadyCloud Desktop app and this is currently being prioritized to be resolved. However, ReadyCloud Portal and Mobile App is unaffected by this issue so you can still use this platform if you need to access remotely.
Desktop app should work normally once issue has been resolved.
Regards
Viffergb
Mar 05, 2019Luminary
Hi Marc_V
Thanks for the rapid response đ. Pleased to hear it's not a problem at my end đ.
Glad I asked now, otherwise I'd have spent the rest of this morning becoming more and more frustrated.
Okay, I'll wait 'til it's fixed. Will you let me know when, or should I just keep trying from time to time?
Thanks again,
Graham
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