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Forum Discussion
paolobenve
Oct 05, 2017Aspirant
READYCLOUD: error in file name when downloading from readycloud
I report a bug accessing files on my nas at http://readycloud.netgear.com/ When I donwload a file with spaces inside name, downloaded file has spaces converted to + plus
paolobenve
Oct 09, 2017Aspirant
1. Are you downloading the files via web portal or via ReadyCloud desktop app or getting same result of both option?
web portal, accessed
2. Have you tried downloading the files from different browser and computer?
yes, same error with latest chrome, chromium and firefox
3. Have you tried downloading it form different site (ex. from office or home) are getting the same result?
I have three ubuntu 16.04 pc's, only one gives me the problem. That's weird.
4. What firmware version the NAS is running at?
latest, 6.8.1
BingkeX
Oct 17, 2017NETGEAR Expert
Hi paolobenve,
Thanks for reporting this issue.
This is an known issue. If your PC and nas are in same LAN, try to download file/folder name include space, don't have this issue. If your PC and nas are in different network, see this issue.
We have filed a bug to track this.
Thanks again.
Best Regards.
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