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Forum Discussion
jbuchal
May 27, 2020Tutor
ReadyCloud "no volume or usb disk" error message
I have been using ReadyCloud for a long time without problems. Now I cannot acces the NAS remotely, though it still works fine on the local network. I can sign in just fine, but can't see anything,...
- May 28, 2020
Hi all,
There was an issue in viewing the shared folders on the ReadyCLOUD web portal but this should be fixed now. Please check if you are now able to see the shared folders on the web portal.
Regards,
jbuchal
May 27, 2020Tutor
One interesting clue: when I try and log in remotely, I can see the model number (212). I can see "home folders" and under that, only an empty folder named for the e-mail address of the cloud account, but nothing else.
I wonder whether Netgear modified some arcane security setting in an upgrade and caused this problem.
- jbuchalMay 27, 2020Tutor
Just to build on the security settings issue, the things I want to access are in a folder called "documents". According to the setting, "everyone" has read/write access, but the particular settings for the cloud access user are grayed out (see attached screen shots).
- DestinyDMay 27, 2020Aspirant
This is happening to me as well. I've completed all the same troubleshooting steps as above. I've noticed that there is a blue checkmark where the services online should be on the Cloud tab, but when I mouse over, the box is empty so there's no useful information. Any suggestions would be welcome.
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