Forum Discussion

Tutor

Mar 17, 2017

ReadyCLOUD on iOS, connected to R6400, but constantly refreshing to show directories on drive

ReadyCloud version 1.5.9 on iPhone 6S Just updated firmware on R6400 to V1.0.1.20_1.0.16 Drive is 5TB WD MyBook plugged into USB3 After signing in on ReadyCloud app using mynetgear account, app fi...

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Redtarheelhawk

Star

Jun 27, 2017

Ok. I have played around more and found out that if I disable admin password protection o. The \\readyshare network connection access method, the iOS app now works and I can access my readyshare. So, this appears to be the bug. The iOS readycloud app wil not work with the readshare of the admin password protection is on. Wow!! That took so many hours to figure out. So, now my question is if this bug has been logged with netgear and if so when it will be fixed in the readycloud iOS app? I am guessing it is not secure to keep my admin password protection off on my readyshare???

BingkeX

NETGEAR Expert

Jul 05, 2017

Hi Redtarheelhawk,

We also already find this issue. And our developers are looking at it.

Thanks very much for reporting this.

Best Regards.

jgentes
Tutor
Jul 20, 2017
The whole point is to finally have my own 5tb cloud for backing up pictures while I am on trips.

I look forward to an iOS app update for this. Thanks!
- StephenB
  Guru - Experienced User
  Jul 21, 2017
  You might also consider zerotier.