Forum Discussion

Luminary

May 18, 2016

Solved

ReadyCLOUD Windows client 1.12 not connecting over cellular network

ReadyNAS Ultra2 Plus RN OS 6.5.0 (New 18-May-2016) ReadyCLOUD 1.12.1259.456 for Windows (New 18-May-2016) Windows 10 Home Hi I'm unable to connect with ReadyCLOUD Windows client over cellu...

Desktop client

uffgnu14
Jun 13, 2016
Hi

I just got the opportunity to test ReadyCLOUD windows desktop client over a remote
fixed-line internet connection. I got "Connected(VPN) within 1 1/2 minute and listed
shares could be accessed but no home shares could be seen.

The RC Desktop client seems working (connection-wise) with local and
remote (fixed and cellular) network.

Regards,
Ulf

RyeBread

Tutor

May 19, 2016

Hello,
I'm having the Same thing here no WAN on PC
All it says is "online(VPN Disconnected)"

Thanks

uffgnu14
Luminary
May 19, 2016
Hi mdgm

Yes, working fine on my local network.
Unfortunate, I do not have access to a remote network in the near future.

Can also add that the Mobile client, version 1.2.3 for Android, is working fine on both local (WIFI) and cellular network.

Regards,
Ulf
- mdgm-ntgr
  NETGEAR Employee Retired
  May 20, 2016
  That's unfortunate as testing on a remote fixed line connection is an important step in isolating the cause of this problem.
  - uffgnu14
    Luminary
    Jun 09, 2016
    Hi
    
    Besides not beeing able to connect remotely with the ReadyCLOUD Desktop client, I found that when "Connected(Local)"
    I don't see any home folders, neither "home", email-address folder or other home folders.
    Shouldn't I see any of these when I'm Signed in with the RC admin-account?
    With RC Portal I can see all home folders and with the RC Mobile client I can see my home folder.
    
    Regards,
    Ulf