NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
I'm able to login to ReadyCloud and I see my NAS but, it says it's offline and to check power and Internet connectivity. It's on, I'm obviously on the Internet and I've rebooted my router. I can't go to the MANAGE tab to do anything as it just shows an offline device. Under the DISCOVER tab, I click the IS YOUR DEVICE NOT DISCOVERED link and follow the intstructions to hit the BACKUP button for five seconds. No joy. If I click the MANAGE button, it just prompts me to login over and over again. Anyone have an idea on what I can do - besides chuck it out the window?
Please try this to reset you admin password on your nas and re-add your nas device to readycloud
https://kb.netgear.com/21419/How-do-I-reset-my-ReadyNAS-admin-password?cid=wmt_netgear_organic
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
