NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tomiaurednik
Mar 29, 2017Tutor
User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
- Apr 11, 2017
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
Tore1
Mar 30, 2017Tutor
Hi
When i go to https://readycloud.netgear.com/client/en/welcome.html i click signin.
That mostly works - but not allways..
When it works:
When i then click the nas in the Home tab, it says the nas is offline.
I have restarted the nas ½ hour ago, its working fine. I can acces files from it, from windows file explorer or from my TV.
What should i do?
Björn_Eberhardt
Apr 01, 2017Aspirant
I wish I can get the data restored somehow. I have turned off the machine tonight and I haven't had any load on that machine since yesterday. The deleted folders should be mostly physically present if not all of them.
Once the NETGEAR technicians have a solution I have to keep that machine turned off. I"ll need their assistance for data recovery...
I've had daily snapshots for the user folders but this wipe killed them as well. I looked up information about btrfs-find-root and btrfs restore, thinking that using an older generation root might find the directories I'm missing and allow them to copy the lost data on a USB drive. The commands were too complicated for me.
Once the NETGEAR technicians have a solution I have to keep that machine turned off. I"ll need their assistance for data recovery...
I've had daily snapshots for the user folders but this wipe killed them as well. I looked up information about btrfs-find-root and btrfs restore, thinking that using an older generation root might find the directories I'm missing and allow them to copy the lost data on a USB drive. The commands were too complicated for me.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!