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Forum Discussion

appierro's avatar
appierro
Apprentice
Jan 15, 2018
Solved

Readnas cannot connect to readycloud

ReadNas cannot connect to Readycloud.  Something is preventing.  Disks are good.  Local Admin account is set up with same email as MyNetgear account.
ReadyCLOUD Portal
  • appierro's avatar
    appierro
    Jan 25, 2018

    Netgear engineers connected to my NAS via ReadNAS Diagnostic mode and removed a corrupt Config file.  Once they removed the config file, I was able to connect to ReadyCLOUD.  Thanks,

appierro's avatar
appierro
Apprentice
Jan 23, 2018

Sent you the port

appierro's avatar
appierro
Apprentice
Jan 25, 2018

Netgear engineers connected to my NAS via ReadNAS Diagnostic mode and removed a corrupt Config file.  Once they removed the config file, I was able to connect to ReadyCLOUD.  Thanks,

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