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Forum Discussion

j0sh's avatar
j0sh
Aspirant
Jul 23, 2017

Ready cloud access denied

I keep getting access denied on most of my shares. My email name has read/write for everything bit still gets access denied. iPhone app and OS are both the latest. I have tried rebooting and removing ...
Mobile client
j0sh's avatar
j0sh
Aspirant
Jul 24, 2017

accessing it from the website allows read/write to everything yet the same login wont work with the readcloud ios app or the macOS app...

JennC's avatar
JennC
NETGEAR Employee Retired
Jul 25, 2017

 Hello j0sh,

 

This ReadyCloud account that is in an email address format is the one you use on both ReadyCloud portal and app, right? Maybe you want to try tapping Clear Cache on the ReadyCloud app settings then log out and log back in.

 

Welcome to the community!

 

Regards,

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