I've been having a terrible time connecting to our server using the ready cloud desktop app for mac, but starting today i am getting this message. if i log in through the website, everything is working, but this is clearly not. I've reinstalled and restarted my computer. I am so tired of having issues with this. Does anyone have any ideas?

I am having exactly the same issue. I hope it gets fixed soon.

Same problem with ReadyCLOUD on a Mac mini accessing ReadyNAS Ultra 6 Plus—that and a ReadyNAS 628 that won't boot after attempting 6.9.0 update.

The app doesnt work here. Same problem as for the others. Everything else work ok.

Mine down also. Works everywhere else, IOS, Windows, Web.

Mine down also. Works everywhere else, IOS, Windows and web.

Ready Cloud Desktop App for Mac - Cannot log in

25 Replies

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Retired_Member
Nov 02, 2017
Hello meaghan

ReadyCLOUD engineering is investigating Mac client log in issue,I think it should be fixed in the next few days,thanks for reporting issue!
- rodrigohv
  Initiate
  Nov 03, 2017
  I am having exactly the same issue. I hope it gets fixed soon.
- ahayes57
  Tutor
  Nov 05, 2017
  I'm still experiencing the same issue... any update on the fix yet?
- komm_it
  Guide
  Nov 06, 2017
  Hello Deniro,
  Any update?
  It's been a few days now.
  - Retired_Member
    Nov 07, 2017
    hello all
    
    The ReaydCLOUD engineering has already updated latest ReadyCLOUD client for Mac in ReadyCLOUD portal,this version fixed account sign in issue.
coloatty
Luminary
Nov 03, 2017
Same problem with ReadyCLOUD on a Mac mini accessing ReadyNAS Ultra 6 Plus—that and a ReadyNAS 628 that won't boot after attempting 6.9.0 update.
- Steffo101
  Initiate
  Nov 04, 2017
  The app doesnt work here. Same problem as for the others. Everything else work ok.
  - BadBob
    Guide
    Nov 04, 2017
    Mine down also. Works everywhere else, IOS, Windows, Web.
skerfoot
Guide
Nov 05, 2017
Me too. Hasn't worked for weeks and this is a serious problem for me.

Need a fix!!!
komm_it
Guide
Nov 05, 2017
Same here…really. I mean REALLY annoying!
joel01mci
Aspirant
Nov 06, 2017
I continue to have the same issue.
dschwartzer
Luminary
Nov 10, 2017
I am having the same issues. The upgrade for the ReadyCloud for Mac app will only run on 10.12 and above and I am still on 10.11.6.

Uninstalled the app and reuinstalled the older version but now get the same error box listed above.

Is there a fix for the older Mac OS users?