Forum Discussion

Tutor

Nov 16, 2015

Ready NAS connectivity backup and sync issues

Please excuse my ramblings. With more knowledge I could be more concise. I am trying to use the ReadyNAS Cloud App to synchronise files and folders (and backup) a PC over the internet with Window...

Tips from other users

Damia

Guide

Nov 17, 2015

I have same issue with syncing tech support is working on it i hope as no solution was found after 5 hours of remote access by tech support will share solution when i will find out

JennC
NETGEAR Employee Retired
Nov 19, 2015
Hello Mike101,

Welcome to the community!

Please include the ReadyNAS model and FW version of the NAS.

Regards,
- Damia
  Guide
  Nov 19, 2015
  RN312 fw-6.4.0 i have you pick documents to be backed up Thru redycloud app in app shows all files up to date but folder on redynas is empty nothing has been copied from local
- Mike101
  Tutor
  Nov 23, 2015
  Hi JennC
  "Please include the ReadyNAS model and FW version of the NAS"
  
  Model is ReadyNAS104, FW version is 6.4.0
  
  Any Help Greatly appreciated
  Kind regards
  Mike
  - JennC
    NETGEAR Employee Retired
    Nov 24, 2015
    Hello Mike101,
    
    Have you checked if you can see files via ReadyCloud web access?
    
    Please try updating to the latest version, ReadyNAS OS 6.4.1-RC1.
    
    Regards,