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Forum Discussion
Ready NAS connectivity backup and sync issues
Please excuse my ramblings. With more knowledge I could be more concise. I am trying to use the ReadyNAS Cloud App to synchronise files and folders (and backup) a PC over the internet with Window...
Hello Mike101,
Welcome to the community!
Please include the ReadyNAS model and FW version of the NAS.
Regards,
Hi JennC
"Please include the ReadyNAS model and FW version of the NAS"
Model is ReadyNAS104, FW version is 6.4.0
Any Help Greatly appreciated
Kind regards
Mike
Hello Mike101,
Have you checked if you can see files via ReadyCloud web access?
Please try updating to the latest version, ReadyNAS OS 6.4.1-RC1.
Regards,
Hello JennC
Thanks for your help so far
"see files via ReadyCloud web access" Yes I can log on via the web portal ReadyCloud, see and access the files at all stages of my original posting.
I have updated to ReadyNAS OS 6.4.1 and let the system run for a number of days now. This has enabled my remote PC to connect and log into , see and access the NAS files but not sync.
However today My Ready cloud App shows: signed in Online (connecting VPN...) Then: Online (VPN Disconnected) However I can view and access the NAS via the web portal. Nothing has changed so why cant it connect to the VPN {Had to look up VPN = Virtual Privet Network}
I will try moving my PC to another remote boadband location to check that it is not the boadband interfering and will report back
Kind regards
Mike
Hello Mike101,
Please also make sure all firewall security software including Windows are disabled.
Regards,
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