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Forum Discussion
poprockfm
Sep 16, 2016Aspirant
Ready Nas not been seen by Ready Cloud
Hello I have a problem with my ready cloud. I ve for 3 years now my ready nas 104 . I have the following problem that my NAS is not recognized by ready cloud. So I can not sync it on mobile. Wind...
StephenB
Sep 16, 2016Guru - Experienced User
Are you running 6.5.x firmware? There was a major change to ReadyCloud recently that required users to change their setup. http://kb.netgear.com/app/answers/detail/a_id/30599/~/how-do-i-upgrade-my-readycloud-account-if-i-have-a-mynetgear.com-account%3F?cid=wmt_netgear_organic
poprockfm
Sep 16, 2016Aspirant
Yes i have the latetest firmware on the Nas but how must i configre he ready cloud
- StephenBSep 16, 2016Guru - Experienced User
Did you read the link I posted?
- JennCSep 16, 2016NETGEAR Employee Retired
Hello Poprockfm,
ReadyCloud has been disabled for firmware version older than 6.5.0. Migration to MyNetgear which is a single sign-on account was also implemented at the same time. So, if you are running 6.5.x (where x being 0-2), please make sure you also have upgraded your ReadyCloud account. With MyNetgear single sign-on, the ReadyCloud account names will be changed to the email address that you use to register with Netgear. Please do check the link that StephenB provided if you have not done this yet.
Regards,
- poprockfmSep 16, 2016Aspirant
How can i Update it , because I can’t acces the nas via 192.169.10
I could do this last week but now I don’t I do hget to see via windows explorer the nas but not via the webpage
Goos
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