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Forum Discussion
Ready Nas not been seen by Ready Cloud
Hello I have a problem with my ready cloud. I ve for 3 years now my ready nas 104 . I have the following problem that my NAS is not recognized by ready cloud. So I can not sync it on mobile. Wind...
I recieve this message
This page can’t be displayed
•Make sure the web address http://192.168.2.10 is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.
Goos
Hello
I can ping the nas
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\System32>ping 192.168.2.10
Pinging 192.168.2.10 with 32 bytes of data
Reply from 192.168.2.10: bytes=32 time=1ms TTL=64
Reply from 192.168.2.10: bytes=32 time<1ms TTL=64
Reply from 192.168.2.10: bytes=32 time<1ms TTL=64
Reply from 192.168.2.10: bytes=32 time<1ms TTL=64
Ping statistics for 192.168.2.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
C:\Windows\System32>
I can acces the nas via Explorer.....
But not via IE or Chrome what is a bit strange
Goos
Hello Poprockfm,
What's the model number of your NAS?
Have you tried another web browser?
Regards,
Ready Nas 104
Yes Internet explorer and Chrome , both zero reaction !
Goos
- Product: RN10400Serial Number: <Removed by moderator>
Hello Poprockfm,
It appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend. Can you try registering your NAS and contact support center?
Regards,
Hello Poprockfm,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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